Returns & Exchanges

At Condor, we stand by the quality of our high-performance electronics and offer a 30-day return window for all items in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution or full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your Condor account and navigate to 'Order History' to select the item you wish to return and receive a unique Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Place the electronic device in its original packaging, including all cables, manuals, and accessories, to ensure it is protected during transit and eligible for a full refund.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email to the outside of your box and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.